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Policy documents

Please find below a link to the latest Policy Handbook and the Insurance Product Information Document (IPID) for the smart Extended Warranty product.

You should read these documents carefully to make sure we provide the cover you need. If there’s anything you do not understand please visit our Extended Warranty or FAQs pages, or email smartwarrantysales@allianz-assistance.co.uk

Policy Handbook

IPID

Need to make a claim?

All repairs must be carried out by an authorised smart Retailer. Contact your authorised smart Retailer and inform them that your vehicle is protected by a smart Extended Warranty. The Retailer will arrange to investigate the fault and if it is covered they will process your claim on your behalf.

You may also authorise repair work in Continental Europe if you breakdown while traveling abroad.

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Policy handbook

IPID

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smart Extended Warranty Insurance is underwritten by AWP P&C S.A., a company registered in France with ID No 519490080 RCS Paris. Registered Office: 7 Rue Dora Maar, 93400 Saint-Ouen, France, acting through its UK Branch, AWP P&C (UK Branch), Registered in the United Kingdom. Registered Branch No. BR015275. Registered Office: 102 George Street, Croydon CR9 6HD. Authorised and regulated by L’Autorité de Contrôle Prudentiel et de Résolution in France. Authorised by the Prudential Regulation Authority (PRA). Subject to regulation by the Financial Conduct Authority (FCA) under Register No. 534384 and limited regulation by the PRA. Details about the extent of our regulation by the PRA are available from us on request.

This insurance is administered in the UK by AWP Assistance UK Ltd (trading as smart Warranty Services), Registered in England. Registration No. 1710361. Registered Office: 102 George Street, Croydon CR9 6HD. AWP Assistance UK Ltd is authorised and regulated by the FCA under Register No. 311909.