Tier 1.

    For vehicles with a mileage of under 100,000 miles.
    What's Covered Key Benefits Additional Information Policy Handbook Get a Quote

    Tier 1.

    The highest level of cover

    If any factory-fitted part of your smart car suffers any kind of unexpected mechanical or electrical failure. We do not want you to be left with the cost of repairs.

    Tier 1 cover is our most comprehensive smart extended warranty option. It covers the majority of mechanical and electrical components in your car, as well as the repair costs.

    When things go wrong, our comprehensive Tier 1 extended warranty also pays towards a replacement vehicle for up to 7 days in a 12 month period and overnight accommodation if you need it.

    If you encounter a problem with your smart car, all you need to do is get in touch with your nearest authorised smart retailer and let them know that your car is covered. They’ll ensure that your car is seen by qualified technicians and, if repairs are required, that only genuine smart parts are used.

    What does Tier 1 cover?

    If any of the factory-fitted mechanical or electrical parts of your smart vehicle fail, we cover the cost of replacing them and the cost of labour to fit them. In a nutshell, you’ll be covered for:


    • Up to the purchase price of your smart


    The maximum benefit is the purchase price paid for the insured vehicle payable in one 12 month policy period (annual) or 12 consecutive monthly policies following renewal.



    • Engine
    • Turbocharger
    • Gearbox
    • Final Drive


    All internally lubricated components, including the following: Cylinder head Cylinder head gasket Inlet and exhaust valves (excluding decarbonisation, burnt or pitted valves and valve seats) Valve springs & valve guides Camshaft and bearings Camshaft followers Hydraulic lifters Timing gears and chains (excluding tensioner) Piston and piston rings Cylinder bores and liner seals Connecting rods and small end bearings Gudgeon pins Crankshaft and crankshaft bearings Oil pump and oil pump drive Flywheel Starter motor ring gear



    • Fly Wheel
    • Timing Belts
    • Drive Shaft


    Turbo/Super Charger (factory fitted)The Turbocharger and Supercharger units are covered.Timing BeltsTiming belts and tensioners are covered providing that the last due change has taken place as specified by the manufacturer’s schedule (proof required). Damage subsequently caused if timing belt has not been changed as specified by the manufacturer is specifically excluded.



    • Fuel System
    • Steering


    Fuel System (diesel and petrol) Automatic choke Lift pump Mechanical or electrical fuel pumps and tank sender unit Steering [including power assisted steering] Steering rack and pinion [not gaiters] Steering box Power steering rack and pump Power steering reservoir and idler box


    Wear & Tear

    • Up to 100,000 miles since registration of the vehicle.


    Failure due to wear and tear is covered up to 100,000 miles from the date of first registration if it causes sudden and unexpected electrical or mechanical failure of the insured vehicle.



    • Cooling system
    • Batteries
    • Fuel Injectors


    Cooling system Radiator Oil cooler Heater matrix Water pump Viscous fan coupling Thermostat and thermostat housing Batteries Batteries are covered excluding key fob batteries, Lithium-Ion electric vehicle battery, battery pack, charging equipment, cables and wires. Fuel Injectors Throttle body Airflow meter Idle control valve Cold start valve Warm up regulator Overrun cut off valve Throttle potentiometer Fuel accumulator Pressure regulator Map sensor (except injectors and heater plugs)



    • ECU
    • On-board computer
    • Parking Distance
    • Sat Nav
    • In Car Entertainment


    ECU Electronic Control Units on your air bags, fuel Injectors, Satellite Navigation System, parking sensors and communication systems. Parking sensors Sat Nav All Satellite Navigation Systems fitted as part of the vehicle’s factory specification, or by the Retailer at point of first registration will be covered (proof of initial fitment will be required). In car-entertainment system Audio, telephone, navigation equipment and alarm systems (not tracking devices) fitted as part of the vehicle’s factory specification, or by the Retailer at point of first registration will be covered (proof of initial fitment will be required).


    Safety & Security

    • Braking System
    • Airbag System
    • Alarms


    Braking systemAirbagsAlarmsFactory-fitted alarms, or Alarm systems fitted according to the manufacturer’s specification at the time of new car registration.



    • Front & Rear Suspension
    • Air Con


    Front and rear suspensionShock absorberSelf-levelling systemWheel bearings Hydraulic pumps and valves Air ConThe air conditioning compressor unit is covered.


    You also get:


    Up to £50, 7 days a year, towards the cost of a replacement vehicle.


    Up to £100 towards overnight accommodation if you can’t make it home after your car breaks down.


    Your warranty cover will also be valid for up to 60 days a year in Continental Europe.

    What are the benefits of smart extended warranty?

    Genuine smart parts

    smart technicians

    Choose your own excess

    Flexible payment options

    Anything else I need to know?

    There are a few things that your smart extended warranty will not cover.

    • Mileage Limit - Tier 1 isn’t available for vehicles with a mileage of over 100,000 miles at the time of purchasing the extended warranty, please check your odometer before you buy.
    • Exclusions - smart extended warranty is designed to cover the more costly parts and repairs, but even our most comprehensive warranty can’t protect against everything. Some of our exclusion include cosmetics like paintwork, upholstery and trim. Make sure you take a look at our FAQ’s for more information, or the extended warranty Handbook for a full guide to exactly what’s included in Tier 1 cover.

    Time to renew your smart car’s warranty?

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